Frequently Asked Questions

We will follow up within 24 hours. We will then organise either an in-person inspection or if it's easier we can quote through photos or Google maps. We will send you through the quote once you're happy we will call and book in an appropriate date for us to come and complete the work. We will also follow up after to make sure you're happy, communication is a core value of ours and we won't let our customers go unhappy.

Of course we do! Depending on the service and location we may be able to provide you a quote without even having to visit, this means you get your quote a lot quicker. Otherwise we will be in touch to organise an in-person quotation and inspection.

Of course, we offer residential and commercial services. We work with strata, body corp, schools, shopping centres, event facilities and warehouses across Sydney, Gold Coast and Sunshine Coast.

Yes, we provide comprehensive strata and body corporate cleaning services across Sydney. Our strata packages cover common area pressure cleaning, window cleaning, gutter maintenance, car park washing, and building exterior washing, all managed with minimal disruption to residents. We're experienced working with strata managers and can schedule around body corporate requirements. Learn more about our strata cleaning services or contact us for a tailored quote.

Yes! We understand that some situations require immediate attention. We offer emergency services for urgent cleaning needs, especially for storm damage, flooding, or other time-sensitive situations. Contact us directly for emergency service availability.

Absolutely! We are fully licensed and insured with $20 million public liability insurance. We also have working at heights certification and all team members have national police checks. We're also proud BNI members, ensuring the highest standards of professionalism.

Our team has over 5+ years of experience in exterior cleaning and property maintenance. We've served 500+ customers and maintain a 5-star Google rating. Our founder Kade leads a team of young entrepreneurs who are passionate about delivering exceptional results.

Most standard exterior cleaning projects are completed in 2-4 hours. Multi-service visits or large commercial properties can take most of the day, and we'll always confirm the expected duration before we arrive so you can plan ahead.

Absolutely. We can combine window cleaning, gutter clearing, roof washing, lawn care and more into a single visit. We also offer quarterly, bi-annual or annual exterior maintenance plans so your property always looks fresh without you needing to remember to book.

Yes, we only use biodegradable detergents and pet-safe treatments that are approved for Australian standards. Our eco-friendly exterior cleaning options protect your landscaping while still delivering a deep clean.

We offer house washing, pressure cleaning, gutter cleaning, roof cleaning, window cleaning, solar panel cleaning and lawn care across Hills District and Sydney. Whether you need a one-off deep clean or regular maintenance, we provide free quotes and same-week service where possible.

Professional exterior cleaning saves you time, uses the right equipment and chemicals for each surface, and reduces the risk of damage. We're licensed, insured and offer a satisfaction guarantee. Many jobs, like roof or solar panel cleaning, are safer and more effective when done by trained technicians.

Submit your details via our online form or call us for a free quote. We respond within 24 hours and can often provide a quote from photos or a quick phone discussion. For larger jobs we'll arrange an on-site inspection. There's no obligation; we want you to have a clear idea of cost and scope before you commit.

We recommend pressure cleaning your driveway every 6-12 months, depending on usage and weather conditions. High-traffic areas may need more frequent cleaning.

When done professionally, pressure cleaning is safe for most surfaces. We use appropriate pressure levels and techniques for different materials to prevent damage.

Clear the area of obstacles, remove outdoor furniture, and ensure access to water sources. We'll provide specific instructions before your appointment.

We can work in most weather conditions, but avoid extremely windy or freezing conditions for safety and optimal results.

We can safely clean driveways, sidewalks, patios, decks, exterior walls, outdoor furniture, and many other hard surfaces. We adjust our pressure and techniques based on the material to ensure safe, effective cleaning.

Yes! We use specialised cleaning solutions and techniques to remove oil stains, rust, mould, mildew, and other stubborn stains. Some stains may require multiple treatments for complete removal.

Pressure cleaning is priced job by job, because surface type, accessibility and how heavy the staining is all change the time on site. A standard driveway or path is a very different job to a full house exterior. We provide free, no obligation quotes, so get a free quote or read more about our pressure cleaning services.

Pressure cleaning uses high-pressure water to blast away dirt and grime, ideal for hard surfaces like driveways, paths, and concrete walls. Soft washing uses low-pressure water combined with biodegradable cleaning solutions to safely clean delicate surfaces like render, weatherboard, and roofs. Using high pressure on the wrong surface can cause damage, which is why our technicians always assess the job first. Learn more about soft washing and house washing.

We recommend washing your house exterior every 6-12 months. Areas with more trees, humidity, or pollution may need more frequent cleaning.

Soft washing uses low-pressure water and specialised cleaning solutions to safely clean delicate surfaces like vinyl siding, stucco, and painted surfaces without damage.

Yes! Our specialised cleaning solutions effectively remove mould, mildew, algae, and other organic growth from your home's exterior surfaces.

Close windows, remove outdoor furniture, and ensure access to water sources. We'll provide detailed preparation instructions before your appointment.

We can safely clean vinyl siding, stucco, brick, wood, fibre cement, and many other siding materials. We adjust our cleaning methods based on the material to ensure safe, effective results.

Yes! We often combine house washing with gutter cleaning for a complete exterior cleaning service. This ensures your entire home exterior is clean and well-maintained.

We recommend cleaning gutters every 3-6 months, especially in autumn when leaves fall. Properties with many trees may need more frequent cleaning.

Yes! We service gutters up to 5 stories high with professional safety equipment and experienced technicians.

Yes! We supply and install professional gutter guards and bird-proofing solutions to reduce maintenance frequency and protect your gutters.

Clogged gutters can cause water damage to your roof, walls, and foundation. This can lead to expensive repairs and structural damage over time.

The best times are late autumn (after leaves fall) and early spring (before heavy rains). However, we can clean gutters year-round and recommend regular maintenance to prevent issues.

We remove leaves, twigs, dirt, bird nests, insects, and any other debris that can clog your gutters. We also clean downpipes and check for any damage or issues.

We recommend cleaning windows every 3-6 months for optimal clarity and appearance. High-rise or hard-to-reach windows may need professional cleaning.

We use professional techniques, high-quality squeegees, and purified water to ensure streak-free results on all window types.

Yes! Our window cleaning service includes cleaning screens, frames, and sills for a complete window maintenance solution.

Yes! We have specialised techniques and solutions to remove hard water stains, mineral deposits, and other stubborn window contaminants.

Yes! We have the equipment and safety training to clean windows on multi-storey buildings safely and effectively.

Yes! We offer both interior and exterior window cleaning services. We can clean all your windows inside and out for a complete solution.

We recommend roof cleaning every 2-3 years, depending on your roof type and local conditions. Areas with more moisture or organic growth may need more frequent cleaning.

Yes! We use gentle cleaning methods and appropriate pressure levels to safely clean your roof without damaging shingles or other roofing materials.

Absolutely! We specialise in removing moss, algae, lichen, and other organic growth that can damage your roof over time.

Yes! We often combine roof cleaning with gutter cleaning for a complete roof maintenance service. This ensures proper water flow and protection.

We can safely clean tile roofs, metal roofs, shingle roofs, and most other roofing materials. We adjust our cleaning methods based on the specific material to ensure safe, effective results.

We prefer mild, dry weather for roof cleaning. We avoid extremely hot, cold, or windy conditions to ensure safety and optimal cleaning results.

Roof cleaning is quoted per roof. Size and pitch, material type, and how much moss, lichen or algae has taken hold all change the time on site, and tile roofs with heavy growth often need a second treatment. We provide a free on-site or photo based quote before any work begins. See more about our roof cleaning service or request a free quote.

Standard high-pressure washing is not recommended for most roofs. It can dislodge tiles, strip granules from shingles, and force water under the roofing material. We use soft washing (low-pressure water with biodegradable cleaning agents) on all roofs to safely remove moss, lichen, and algae without causing damage. Our approach protects your roof warranty and extends its lifespan. Learn more about our roof cleaning process and soft washing method.

We recommend cleaning solar panels every 2-3 years, or more frequently if you notice reduced efficiency. Regular cleaning can improve energy output by up to 15%.

Yes! Clean solar panels can improve efficiency by 10-15%. Dirt, dust, and debris can significantly reduce energy production over time.

Yes! We use specialised equipment and techniques designed specifically for solar panel cleaning. We never use harsh chemicals that could damage the panels.

Yes! We offer regular maintenance programs to keep your solar panels clean and operating at peak efficiency throughout the year.

No! Professional cleaning by certified technicians will not void your warranty. In fact, regular cleaning helps maintain optimal performance and can extend the life of your panels.

Early morning or late afternoon is ideal to avoid hot panels. We also recommend cleaning before peak summer months when panels work hardest.

We recommend mowing every 1-2 weeks during growing season, depending on grass type and weather conditions. Regular mowing promotes healthy growth.

The ideal mowing height depends on your grass type. We adjust our mowing height to promote healthy root growth and prevent stress on your lawn.

Yes! Our lawn care service includes edging, trimming around obstacles, and debris removal for a complete lawn care solution.

Absolutely! We offer flexible scheduling options including weekly, bi-weekly, or monthly service plans to keep your lawn looking its best.

Yes! We offer comprehensive lawn care services including fertilising, weed control, and seasonal treatments to keep your lawn healthy and green year-round.

We mow in most weather conditions but avoid extremely wet or muddy conditions that could damage your lawn. We'll reschedule if conditions aren't suitable.

We accept the following payment methods: Cash, Visa, Mastercard, AMEX, and Bank Transfer.

Sort of. The way we like to say it is that the first visit is always the most expensive one, because that is when we clear the backlog. Window cleaning drops by around 40 percent on recurring visits. Gardening can sit slightly higher on the first visit, because overgrowth takes longer to get on top of. Give us a buzz and we will advise the best option for you, even if it means we do not get the job.

Our pricing is based on several factors including property size, service complexity, accessibility, and frequency. We provide transparent, upfront quotes with no hidden fees.

Our quotes are typically valid for 30 days. If you need to extend this timeframe, just let us know and we'll be happy to update your quote.

Payment is due upon completion of services. We accept payment on-site or can send an invoice for bank transfer. Commercial clients may be eligible for payment terms.

We require 24 hours notice for cancellations. Same-day cancellations may incur a fee. We understand emergencies happen and will work with you on a case-by-case basis.

We are proudly based in the Hills District, but our services extend far beyond. We cater to clients throughout Sydney, Central Coast & Blue Mountains.

The Hills Shire Council:

Annangrove, Baulkham Hills, Beaumont Hills, Bella Vista, Box Hill, Castle Hill, Cattai, Dural, Glenhaven, Glenorie, Kellyville, Kenthurst, Maraylya, Middle Dural, Nelson, North Kellyville, Rouse Hill, West Pennant Hills

Hornsby Shire Council:

Asquith, Beecroft, Berowra, Berowra Heights, Berowra Waters, Cowan, Dangar Island, Galston, Hornsby, Hornsby Heights, Laughtondale, Mount Colah, Mount Kuring-Gai, Normanhurst, Pennant Hills, Thornleigh, Wahroonga, Waitara, Westleigh

City of Blacktown:

Arndell Park, Blacktown, Bungarribee, Colebee, Doonside, Glendenning, Glenwood, Kings Langley, Kings Park, Lalor Park, Marayong, Marsden Park, Mount Druitt, Oakhurst, Plumpton, Prospect, Quakers Hill, Riverstone, Rooty Hill, Ropes Crossing, Schofields, Seven Hills, Shalvey, Stanhope Gardens, The Ponds, Toongabbie, Tregear, Woodcroft

City of Penrith:

Cambridge Gardens, Cambridge Park, Castlereagh, Claremont Meadows, Colyton, Cranebrook, Emu Heights, Emu Plains, Glenmore Park, Jamisontown, Jordan Springs, Kingswood, Leonay, Llandilo, Londonderry, Mount Pleasant, North St Marys, Orchard Hills, Oxley Park, Penrith, Regentville, South Penrith, St Clair, St Marys, Werrington, Werrington County, Werrington Downs

City of Hawkesbury:

Agnes Banks, Bligh Park, Bowen Mountain, Clarendon, Cornwallis, Ebenezer, East Kurrajong, Freemans Reach, Glossodia, Kurmond, Kurrajong, Kurrajong Heights, Lower Portland, Mulgrave, North Richmond, Pitt Town, Richmond, Richmond Lowlands, Scheyville, South Windsor, Tennyson, The Slopes, Vineyard, Wilberforce, Windsor, Windsor Downs

Ku-ring-gai Council:

East Killara, East Lindfield, Gordon, Killara, Lindfield, North Turramurra, North Wahroonga, Pymble, Roseville, Roseville Chase, South Turramurra, St Ives, St Ives Chase, Turramurra, Wahroonga, Warrawee, West Pymble

Northern Beaches Council:

Avalon Beach, Balgowlah, Balgowlah Heights, Bayview, Beacon Hill, Belrose, Bilgola Plateau, Brookvale, Church Point, Clontarf, Collaroy, Collaroy Plateau, Cromer, Curl Curl, Davidson, Dee Why, Elanora Heights, Fairlight, Forestville, Frenchs Forest, Freshwater, Ingleside, Killarney Heights, Manly, Manly Vale, Mona Vale, Narrabeen, Narraweena, Newport, North Balgowlah, North Curl Curl, North Manly, Oxford Falls, Palm Beach, Queenscliff, Scotland Island, Seaforth, Terrey Hills, Warriewood, Whale Beach, Wheeler Heights

City of Ryde:

Denistone, Denistone East, East Ryde, Gladesville, Macquarie Park, Marsfield, Meadowbank, Melrose Park, North Ryde, Putney, Ryde, Tennyson Point, West Ryde

City of Parramatta:

Camellia, Carlingford, Clyde, Constitution Hill, Dundas, Dundas Valley, Eastwood, Epping, Ermington, Granville, Guildford, Harris Park, Lidcombe, North Parramatta, North Rocks, Northmead, Oatlands, Old Toongabbie, Parramatta, Pendle Hill, Rosehill, Rydalmere, Silverwater, South Granville, Sydney Olympic Park, Telopea, Toongabbie, Wentworth Point, Westmead, Winston Hills

City of Willoughby:

Artarmon, Castle Cove, Castlecrag, Chatswood, Chatswood West, Middle Cove, Naremburn, Northbridge, Roseville, St Leonards, Willoughby, Willoughby East

City of North Sydney:

Cammeray, Cremorne, Cremorne Point, Crows Nest, Kirribilli, Lavender Bay, McMahons Point, Milsons Point, Neutral Bay, North Sydney, St Leonards, Waverton, Wollstonecraft

City of Sydney:

Alexandria, Annandale, Barangaroo, Beaconsfield, Camperdown, Centennial Park, Chippendale, Darlinghurst, Darlington, Dawes Point, Elizabeth Bay, Erskineville, Eveleigh, Forest Lodge, Glebe, Haymarket, Millers Point, Moore Park, Newtown, Paddington, Potts Point, Pyrmont, Redfern, Rosebery, Rushcutters Bay, St Peters, Surry Hills, Sydney, The Rocks, Ultimo, Waterloo, Woolloomooloo, Zetland

Bayside Council:

Arncliffe, Banksia, Banksmeadow, Bardwell Park, Bardwell Valley, Bexley, Bexley North, Botany, Brighton-Le-Sands, Carlton, Daceyville, Dolls Point, Eastgardens, Eastlakes, Hillsdale, Kingsgrove, Kogarah, Kyeemagh, Matraville, Mascot, Monterey, Pagewood, Ramsgate, Ramsgate Beach, Rockdale, Rosebery, Sandringham, Sans Souci, Turrella, Wolli Creek

Don't see your suburb listed? Contact us to confirm we service your area!

Travel charges depend on your location. We provide transparent pricing that includes any travel costs upfront in your quote. Most areas within our service region have no additional travel charges.

We're always expanding our service areas! If you don't see your suburb listed, contact us and we'll let you know if we can service your area or when we plan to expand there.

You can book through our website quote form, call us directly, or use our online booking system. We'll confirm your appointment and send you all the details you need.

We work Monday to Saturday, 7:00 AM to 6:00 PM. We also offer emergency services outside these hours for urgent situations.

We recommend booking at least 1-2 weeks in advance, especially during peak seasons. However, we often have same-week availability for urgent needs.

Yes! We understand plans change. Just give us 24 hours notice and we'll be happy to reschedule your appointment at no extra charge.

We monitor weather conditions and will contact you if we need to reschedule due to rain or other weather concerns. Safety and quality are our top priorities.